Contact NannyMoon
Start with your due date and what matters at home.
Send a WhatsApp message or email. The team will ask a few practical questions, check availability, and help you understand the next step.
Contact directory
Choose the channel that suits you.
WhatsApp is usually best for a quick availability question. Email works well when you have more details or documents to share.
Before you enquire
Questions families often ask before enquiring.
Package details and availability can change, so the team will confirm the current terms in your conversation.
When should I start looking for a confinement nanny?+
Many families begin several months before their expected due date. Earlier enquiries usually give the team more room to match availability and preferences, but you can still ask about shorter-notice options.
Can I speak with a nanny before booking?+
Yes. NannyMoon can arrange a video interview with shortlisted nannies so you can ask about care approach, communication, meals, and household fit.
What should I include in my first message?+
Your expected due date, preferred care duration, language needs, household setup, feeding plans, dietary needs, and any experience that matters to you, such as twins or older children.
Does sending an enquiry reserve a nanny?+
No. Availability and booking terms need to be confirmed by the NannyMoon team before a placement is reserved.
Prefer to understand the process first?
See how shortlisting and interviews work before starting your enquiry.
Explore nanny matching